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What is your processing time?Our goal is to get your order to you ASAP. Our standard turnaround time is 14 business days. This can be quicker depending on if decoration is needed on the items ordered.
What are your delivery options?We ship all AXIO packages UPS ground unless otherwise specified. For rates on faster or expedited shipping give us a call 847-941-9801.
What is your shipping & handling pricing?FREE Shipping on orders over $299
*$150-$299 orders flat rate shipping: $10.00
*Orders under $150 flat rate shipping: $15.00
*Free shipping may not be applied to orders shipping outside of the contiguous 48 states. Flat rate shipping to HI & AK $39.99
Can I return my order?Yes. Items may be returned if they are damaged, the wrong item or product was shipped or if you wish to exchange non-printed Item’s. We cannot accept returns on decorated items or items that have encountered ordinary wear and tear or damage caused by improper use or accidents. For a full list of requirements for returns, click here.